Shipping policy

EMZO Shipping Policy

Processing Time
All orders are normally processed within 2–4 business days.

However, During new drops or promotional periods, processing times may extend slightly due to high demand, and may extend quite long especially if it is a first drop of a certain item/product. Each item is carefully quality-checked before dispatch to ensure the highest standards.

Normally Shipping Times are:

• UK Orders: 3–7 business days after dispatch

• Europe: 5–10 business days after dispatch

• Rest of World: 7–14 business days after dispatch

Please note: these are estimated delivery times provided by our carriers. Actual delivery times may vary slightly depending on location and customs clearance.

Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available during select promotions or on qualifying orders.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your delivery every step of the way.

Customs & Import Fees
International orders may be subject to customs duties, taxes, or import fees. These charges are determined by your country’s customs authority and are the responsibility of the customer.

Lost or Delayed Parcels
If your order has not arrived within the estimated timeframe, please contact our support team at contact@emzoclothing.com with your order number. We will work with our shipping partners to resolve the issue as quickly as possible.

Address Accuracy
Please ensure that your shipping information is complete and accurate before submitting your order. EMZO is not responsible for orders delivered to incorrectly entered addresses.